How to return an item
Please complete the form included in your order, including the reason code. Repack the item you wish to return in original packaging. Be sure to enclose your return form. Be certain to save the top portion of the packing slip for your records. All returns and exchanges must be new and unused, and contain all original tags and accessories.
How to exchange an item
Please return the item you wish to exchange, and place a new order for the replacement item.
Please send your returns to:
Excelled
1700 Burlington Ave.
Kewanee, IL 61443
CHICAGO, USA
Policies
• Merchandise indicated as "Final sale" cannot be returned. If a return is made on a final sale item the refund will not be processed.
• Refunds will be made for all merchandise in original unused condition within 30 days of the date of delivery.
• Refunds will be given in the original form of payment.
• Shipping and handling costs are non-refundable.
• Refund will include the cost of the item, plus any applicable sales tax.
• In order to exchange an item, please place a new order and return the original item for a refund. If you have any other questions, please feel free to contact us.
Gift Returns
All returns will be credited to the original form of payment.